Terms, Conditions & Data Production

Under article 6 of law No. 2004-575 of 21 June 2004 relating to the protection of individuals with regard to the processing of personal data and confidence in the digital economy, we are confirming to users of the internet website http://www.chateaudefontager.com/ the identity of the various stakeholders involved in the making of the website and its monitoring :

Owner of the website

  • Company name : Château de Fontager
  • Legal status : Société à responsabilité limitée
  • Adress : 8 route de Lyon, 26 600 Serves-sur-Rhône
  • Share Capital : 7 622,45 €
  • Email Address : reception@chateaudefontager.com
  • Telephone number : 04 75 23 72 56
  • SIRET : 422 933 689 000 16
  • Trade and Companies Register : Romans B 422 933 689
  • VAT number : FR48422933689
  • NAF Code : 551A

Responsibility for publication and DPO

Publication : Mme Arielle Chiche

To contact publishers :  Send an email to
reception@chateaudefontager.com

Publishers are natural persons.

Data Protection Officer (DPO) : Mme Arielle Chiche– reception@chateaudefontager.com

Webmaster and hosting agent

Web designers :  HémaphoreWebdesigner to Valence (France) contact@hemaphore.fr
Hosting company : o2switch – 222-224 Boulevard Gustave Flaubert, 63000 Clermont-Ferrand

Templates for these legal words provided by the générateur de mentions légales RGPD d’Orson.io have been adapted

  • Client : Any natural person fully capable (within the definition of articles 1123 and seq of the Civil Code), or legal entity visiting the site subject to these general terms and conditions.
  • Solutions and Services : Château de Fontager provides to its clients :
  • Content : All elements and components of information on the website, including text, images and videos
  • Client information : Referred to hereafter as « Information » is all personal information and data susceptible to be held by Château de Fontager for the management of your account and the management of the customer relationship and for analysis and statistics.
  • User : Web user visiting Château de Fontager website
  • Personal information :“Information enabling the identification of people in any form, directly or indirectly” (article 4 of the law n.78-17 of the 6th January 1978)

The terms “personal data”, “relevant party “, “Sub contractor”, and “sensitive data” have a specific meaning as defined by the Data Protection Regulation Act (RGPD n. 2016-679)

This website is considered a work of the mind protected by the Intellectual Property Code and international applicable rules. The client cannot under any circumstances re-use, give or exploit for his own benefits all or some of the elements of the website.

Usage of the website http://www.chateaudefontager.com/ implies full and unconditional acceptance of the general conditions set forth below. The Terms and Conditions are susceptible to change at any time. Users of the website are encouraged to check them regularly.

This website is usually accessible any time by users. An interruption due to technical maintenance of the site can however be decided by the Château de Fontager, who will endeavour to communicate to users the dates and times of the interruption. The website is updated regularly by Château de Fontager who is responsible for the updates. Similarly, Terms and Conditions can be changed at any time and are still binding. Users are encouraged to check these Terms and Conditions regularly.

The website aims to provide information about all activities of the company. Château de Fontager endeavours to provide on its website information as precise as possible. However,Château de Fontager cannot be held responsible for omissions, inaccuracies, or deficiencies in updates of its own doing or of that of partner third parties providing the information concerned.

All information details on the website http://www.chateaudefontager.com/ are provided for information purposes only and are susceptible to change. They are subject to any amendments that may have been introduced since it was put online.

The website uses the JavaScript technology. The website cannot be held responsible for damages linked to the usage of the website. The website user commits to access the site with recent equipment, without virus and with the latest generation of navigator. The website is hosted by a provider on the European Union territory in accordance with the General Conditions on Data Protection Act (RGPD n.2016-679)

The objective is to provide a service with the best access rate. The hosting party ensures 24X7 continuity of service. The hosting party nevertheless retains the right to interruption of its hosting service for the shortest delays possible especially for maintenance, infrastructure upgrades and infrastructure failures or if services provided generate an abnormal level of traffic.

Château de Fontager and the hosting party cannot be held responsible in case of dysfunction of the internet, telephone lines or computer equipment and telephones linked to heavy internet traffic preventing access to the server

Château de Fontager has the intellectual ownership and usage rights of all elements accessible on the website such as texts, images, designs, logos, videos, icons and sounds. All reproductions, modification, representation, publication, adaptation of all or any elements of the website, regardless of the means or the process used is forbidden without prior authorisation in writing by Château de Fontager.

Any unauthorised use of the site or of any of the items it contains shall be deemed to constitute an infringement and subject to legal proceedings in accordance with the requirements of articles L335-2 and seq of the Intellectual Property Law.

Please note that some pictures have been sourced on the internet and on Wikipedia for archives.

Château de Fontager is acting as editor of the site http://www.chateaudefontager.com/ is responsible for the quality and truth of the content it publishes.and is responsible for the quality and truth of the content it publishes.

Château de Fontager cannot be held responsible for the direct or indirect damages caused by the equipment of the user during access to the website http://www.chateaudefontager.com/, 

using hardware that does not meet the requirements and specifications stated in point 4, or  due to the appearance of a bug or incompatibility.

Château de Fontager cannot be held responsible for indirect damages (for instance loss of market share or missed opportunity) following usage of the site http://www.chateaudefontager.com/. Interactive spaces (opportunity to ask questions in the contact area) are available to the user. Château de Fontager reserves the right to delete without warning any content placed in this space that would contravene the French legislation, particularly the provisions on Data Protection. If need be, Château de Fontager reserves the right to question the civil and criminal responsibility of the user specifically in case of racist messages, insults, defamation or pornographic content regardless of the media used (text, photographs…)

The website http://www.chateaudefontager.com/ contains a number of hypertext links towards other sites (partners, information) implemented with the authorisation of the owner of the website. However, the owner of the site does not have the possibility to verify site content on these visited sites and declines all responsibility for possible harmful content.

Château de Fontager is committed to the management of personal data on its http://www.chateaudefontager.com/ in line with the French Data Protection Act (RGPD) and the “loi Informatique et Libertés.”

8.2 Purpose of the collection of data

Château de Fontager is susceptible to use all or some of the data collected on its website http://www.chateaudefontager.com/ :

  • • To enable navigation on the site and management and traceability of its services and services purchased by the user: Connection data and usage of the site, invoicing, order history etc…
  • To prevent and fight computer fraud (spamming and hacking) : the computer used to navigate, IP address, password (hashed/hidden)
  • To improve navigation on the website, connection data and usage
  • To implement optinal satisfaction surveys on its website http://www.chateaudefontager.com/: adresse email
  • To implement communication campaigns (sms or mail), telephone number, email address

Château de Fontager will not sell on your personal data which is used solely for analysis and statistic purposes. Your data will not be transmitted to third parties without your prior authorisation.

8.3 Right to access, modify or oppose your information

In accordance with current European laws, users of the website http://www.chateaudefontager.com/ have the following rights:

  • Access rights (Article 15 RGPD law) and modification (article 16 of RGPD law), update, completeness of data, blocking or erasing personal user data (article 17 RGPD), when they are not accurate, incomplete, equivocal, out of date or if collection, usage, communication or conservation is forbidden.
  • The right to withdraw consent at any time (article 13-2 RGPD)
  • The right to data processing limitations of user data (article 18 RGPD)
  • The right to oppose processing of user data(Article 21 RGPD)
  • The right to portablity of the data provided by users when this data is subject to automatic processing based on consent or a contract article 20 RGPD)
  • The right to decide what happens to user data after their death and chose who at http://www.chateaudefontager.com/ will communicate or not data to a previously appointed third party

As soon as Château de Fontager knows of the death of a user and without prior instructions, Château de Fontager commits to delete data unless it is necessary to keep the data for the purposes of proof or to respond to legal obligations.

If the user wants : to know how Château de Fontager uses their personal data, to ask to correct them or to oppose their processing, Château de Fontager’s (DPO) data protection officer is your contact for any request to exercise your rights on this processing.

How to contact the DPO via email?

  • Send an e-mail to reception@chateaudefontager.com or make a request via our contact form

How to contact the DPO by post :

  • The Data Protection Officer

Mme Arielle Chiche
Château de Fontager
8 route de Lyon

In this case, the user must indicate the personal data they would like Château de Fontager to fix, update, or delete, by identifying themselves precisely with a copy of proof of identity (identity card or passport).

Requests for deletion of personal data are submitted to obligations that are imposed on Château de Fontager by law, including conservation and archiving of documents. Finally, users of http://www.chateaudefontager.com/ can file a complaint with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes ).

Our Internet site uses different Cookies to enhance your experience on the website and of our services. By browsing our site http://www.chateaudefontager.com/, cookies may be installed automatically on your computer.

What is a cookie?

A “cookie” is a small file of information sent to the user’s browser and stored in the user terminal (ex: computer, smartphone), (hereinafter ‘ Cookies’). This file includes information such as the domain name of the user, the Internet service provider of the user, the operating system of the user, and the date and time of access. Cookies do not damage the user’s computer

Purpose of cookies

Cookies have many uses: they can be used to memorize your customer ID from a merchant site, or the current contents of your shopping cart, or allowing to track your navigation for statistical purposes or advertising, etc.

Do not hesitate to visit the CNIL website to know more about cookies, their function and ways to oppose them : https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser

Types of cookies

  • • Internal cookies used to operate the website : These cookies allow the site to work optimally. You can oppose and remove them by using your browser settings however your user experience may be degraded.
  • Cookies that measure audience levels : To tailor the site to the demands of its visitors, or simply improve contact rates, we measure the number of visits, the number of page views as well as the visitor activity on the site and how often they return. Château de Fontager uses the statistical tool Google Analytics.
  • Third party cookies used to improve website interactivity : The website http://www.chateaudefontager.com/ relies on services provided by third-party sites. This is for example videos on the site (YouTube, Daily motion etc…), share buttons or lists of publications from social networks, scoring tools. These features use third party cookies directly deposited by these services and which you can disable at any time.

Cookies Management

At any time, the user can make the choice to express and change his wishes in terms of Cookies by clicking on the present ‘Cookies’ link at the bottom of each page of the website.

Château de Fontager can occasionally use Internet tags (also known as “tags”, or action tags , GIF to a pixel, transparent GIF, GIFS and GIF one by one) and deploy them through a specialist partner of analyses likely to be found (and therefore to store information, including the IP address of the user) in a foreign country.

These tags are placed both in online ads that allow users access to the Site and on different pages.

This technology enables Château de Fontager to assess the effectiveness of its actions and responses from visitors to the Site (for example, the number of times where a page is opened and the information viewed), as well as the use of this Site by the user.

The external service provider may collect information about visitors to the Site and other Internet sites through these tags, provide reports on the activity of the Site to the attention of Château de Fontager, and provide other services relating to the use of it and Internet.

Any dispute in relation to the use of the http://www.chateaudefontager.com/ website is subject to French law. Apart from the cases where the law does not allow, exclusive attribution of jurisdiction is made to the competent courts of Aubenas (07).

Close Menu
Aenean ut leo in ante. elit. luctus